Terms of Sale - United States

Last updated 3 October 2026.

1. Who we are

These terms apply to purchases from tigerbrandsglobal.com. The seller is TigerBestBrands LLC (a Wyoming limited liability company), 30 N Gould St, Ste R, Sheridan, WY 82801, United States, trading through the website tigerbrandsglobal.com ("we", "us", "our"). Contact: Email: support@tigerbrandsglobal.com. Phone: +1 307-500-7673. WhatsApp: +1 307-291-7842. Postal address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States. We reply to emails as soon as we can.

2. What we sell

We sell hair-care products, currently BUNEE temporary root-cover powder to customers in the United States. Product pages describe each product. Please read the directions and label warnings before use.

3. Your order and our contract

When you place an order we email you an order confirmation. Your contract with us is formed when we send you that confirmation. If we cannot fulfil your order (for example the product is out of stock or there is a price error) we will tell you and refund anything you paid.

4. Prices, currency and taxes

Prices are shown in USD. Sales tax. We are not currently registered to collect sales tax in any US state, so no sales tax is added at checkout. See the Shipping Policy for taxes, duty and delivery charges. We may correct obvious pricing errors before dispatch and will tell you before proceeding.

5. Payment and order security

Payment is taken at checkout by Shopify Payments and other payment methods shown there. We do not see or store your full card number. We use automated fraud screening provided by Shopify.

6. Delivery

Orders ship from our supplier's warehouse in China. Delivered in 10-17 business days. We'll email tracking when it ships and tell you straight away if anything is delayed. If your order doesn't arrive within 30 days you can cancel it for a full refund. The delivery window, tracking, taxes and what happens if there is a delay are in the Shipping Policy.

7. Cancellations, returns and refunds

See the Refund and Returns Policy, including our 60-day guarantee (full terms in the Refund and Returns Policy): if BUNEE doesn't work for you, contact us within 60 days of delivery for a refund of one opened unit. Nothing in these terms, including the guarantee, limits your statutory rights.

8. Using the product safely

Follow the directions on the pack. For external use only. Avoid contact with eyes. Stop using the product and seek advice if you react. Our product information is not medical advice.

9. Reviews and testimonials

Reviews and testimonials. We may invite customers to review a product by email after delivery. We publish reviews we receive, positive or negative, subject to removing unlawful or abusive content, and we do not change what a review says. We offer a free item to every customer who sends us a video review about their experience, whatever star rating they give and whatever they say; it is not conditioned on positive content and we do not require before-and-after results videos. Reviews and videos from reviewers who received the reward are marked "Received a free product for this review".

10. Contacting us and AI-assisted support

You can reach us by email, on-site chat, Messenger, Instagram or WhatsApp. AI-assisted support. We use artificial-intelligence tools to help read and draft replies to your messages (email, on-site chat, Messenger, Instagram and WhatsApp). The tool sees your message and the order facts needed to answer (for example tracking status). Replies that involve refunds, health or safety questions, complaints or unusual requests are handled by a person. You can ask for a human at any time by writing "human" or "talk to a person" to support@tigerbrandsglobal.com. We do not use your messages to train our own models. We do not make decisions with legal or similarly significant effect about you solely by automated means.

11. Marketing messages

We send marketing emails or text messages only if you have opted in (for example by an unticked checkbox that you choose to tick), as set out in our Privacy Policy. Every marketing email has an unsubscribe link and our postal address (30 N Gould St, Ste R, Sheridan, WY 82801, United States). You can unsubscribe at any time. Order and delivery messages are not marketing.

12. Intellectual property

The content of the website (text, images, logos) belongs to us or our licensors. You may use it only for your personal, non-commercial

13. Changes

We may change these terms; the version in force when you order applies to your order. We will not apply new terms to an order already placed.

Governing law and disputes

These terms are governed by the laws of the State of Wyoming (our state of formation), without regard to conflict-of-law rules, except where the law of the state where you live gives you mandatory consumer rights, which continue to apply. Nothing in these terms limits any right you have under US federal or state consumer-protection law.

14. Complaints

Please contact us first: Email: support@tigerbrandsglobal.com. Phone: +1 307-500-7673. WhatsApp: +1 307-291-7842. Postal address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States. We reply to emails as soon as we can. If unresolved: your local consumer agency.