Terms of service

Clear, accessible and straightforward.

Last updated: November 8, 2026

Orders and payment

After you place an order, a confirmation is sent to the email address you provided. An order is subject to confirmation and to product availability.

Order security check

In exceptional cases, even after an order has been placed, we may ask for additional verification to check that the transaction was authorized by the holder of the payment method. The verification may include a photo of an ID document. Such a request is sent with a secure link and an explanation of how the photo is used and how long it is kept. Do not send a photo of an ID document by email or WhatsApp. If you do not wish to provide a photo, you can contact us at support@tigerbrandsglobal.com and ask for another way to verify.

Shipping

The estimated delivery time is 8–18 business days after the order has shipped. For more details see the shipping policy.

Returns and exchanges

We offer a 60-day guarantee from the delivery date, subject to the terms set out in the returns policy. In a multi-unit pack, only one unit may be tried; the other units must stay sealed and unused.

Help with an existing order

For help with an existing order, visit the Help with an existing order page (in Hebrew). Do not send items to the business address without receiving instructions from us.

Contact us first

Before you contact your credit card company or any other party about an order, contact us at support@tigerbrandsglobal.com or on WhatsApp with your order number, and give us 14 days to resolve the request.

Limitation of liability

The total liability of TigerBestBrands LLC in connection with an order is limited to the amount paid for that order. This limitation does not apply where the law does not allow liability to be limited.

Governing law and jurisdiction

These terms and any order on the site are governed by the laws of the State of Wyoming, USA. Jurisdiction lies with the competent courts in Wyoming.

Contact

TigerBestBrands LLC
Business address: 250 Monroe Ave NW, Suite 400, Grand Rapids, MI 49503, United States
Registered office: 5830 E 2nd St, Ste 7000, Casper, WY 82609, United States
Wyoming Filing ID: 2024-001499458
support@tigerbrandsglobal.com
WhatsApp: +972 55-519-5373
Company phone (US): +1 307-500-7673